Get Help
For RadioBeam support, report an issue in the public RadioBeam support repository:
GitHub issues are public. Do not include private personal information, account details, payment information, or sensitive data in a support issue.
Useful Details to Include
- Your iPhone model and iOS version.
- Whether the issue happens in the iPhone app, CarPlay, or both.
- The station name, country, and stream URL if a specific station is affected.
- Whether playback starts, buffers, stops, or shows metadata incorrectly.
CarPlay Notes
If RadioBeam does not appear in CarPlay, confirm the app is installed on the connected iPhone and that CarPlay is enabled for the vehicle or head unit. Some simulator-only CarPlay behavior differs from real devices.
Station Availability
RadioBeam streams third-party radio stations. If a station is offline, geo-blocked, or has changed its stream URL, playback may fail until the station directory is updated.
Ad-Free Monthly
Ad-Free Monthly removes RadioBeam banner ads shown in the iPhone app. It does not remove audio ads, sponsorship messages, or other content inserted by third-party radio stations or streams. Subscriptions are managed through your Apple ID and can be canceled in App Store account settings.